Our services / Information and Signposting

Family Action Wandsworth

Categories

Information and Signposting, Support for older people, Social and therapeutic services, Family advice

Description

We have two adult mental health services serving Wandsworth. Please specify which service you are referring to. Both offer phone or face2face support. • The Primary Care Integrated Wellbeing and Support Service This is open to people who are registered with a Wandsworth GP. We provide an assessment and two sessions of follow up support. Referrals can also be made via our Family Action website using our link: Wandsworth PCI Wellbeing and Support Service We accept self referrals. Face2Face support takes place at the GP surgeries. • Wandsworth Wellbeing Foodbank Service. This is open to the Wandsworth community including Wandsworth Foodbank and Earlsfield Foodbank guests. Self referrals can be made by contacting our service. We provide an assessment and two sessions of follow up support. Face2Face support takes place at the foodbanks or other community venues. Details of both services: Both are early intervention, mental health and well-being services located in the heart of the community including GP practices and Foodbanks across Wandsworth. The services are a frontline source of help for adults with mental ill-health who present to GPs and community venues with a wide range of additional and often complex, non-medical support needs or social problems. In our support of adults we work holistically with the whole family. Tmay include problems with housing, finances, and employment or family relationships. Through inclusive and personalised support, we aim to improve the emotional health and wellbeing of individuals and impact local families, young people, children and the community. Referrals: The services are open to over 18's and both provide early help support and therefore not suitable where there is a crisis or safeguarding at the point of referral. The referral criteria for each service are slightly different. Please specify which service The support is short term, face 2 face or by phone and includes an assessment, help to access other community and specialist services as well as providing information, advice , guidance and emotional support.

02088740730

WandsworthPCISupport@family-action.org.uk

Family Action, 199 Perry Vale, London, SE23 2JF

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Samuel's Charity

Categories

Information and Signposting, Community services, Family advice

Description

Samuel’s Charity was founded in 2014 by Martin and his son, Samuel, who sadly passed away at the age of nine after being diagnosed with a rare form of leukaemia. Samuel's Charity is committed to improving paediatric hospital discharge processes and supporting essential at-home care to support the whole family. Samuel’s Charity is dedicated to supporting efficient paediatric hospital discharge and at-home care. Through lived experience, Martin understands the significant impact prolonged hospital stays can have on patients and their families/carers. The organisation collaboratively works with St. George’s Hospital in Wandsworth, the NHS paediatric nursing community team, and the wider charity and not-for-profit sector to ensure children receive the in-hospital support they need to facilitate efficient discharge and at-home support to minimise readmissions.

01908973675

jane@samuelscharity.org.uk

Staple House, Bedfordshire, Bedfordshire, LU6 1SU

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Healthwatch Wandsworth

Categories

Information and Signposting, Health social care complaints, feedback and participation

Description

Healthwatch Wandsworth is an independent consumer champion that gathers and represents the views of people who use local health and social care services on Wandsworth. We encourage those who design and run health and social care services to find out what you think, and to involve you in improvements and changes. We find out about major changes to services to make sure that the people who use them are listened to and understand the changes. We present your views in reports and make sure those who have the power to change things hear what you had to say. Health and social care services have a legal duty to respond to our recommendations and requests for information. We find out what you think about services by: - Visiting local community groups and events. - Visiting services and speaking to patients. - Hosting events, our newsletter, website and social media pages. We also provide information and signposting to help you find the local health, social care and support services you need, help you understand how to make a complaint, or find advocacy services that could support you with your complaint.

07434633745

information@healthwatchwandsworth.co.uk

c/o Wandsworth Care Alliance, Trident Business Centre, 89 Bickersteth Road, London, SW17 9SH

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Citizens Advice Wandsworth

Categories

Benefits advice, Housing advice, Employment Law Advice, Information and Signposting

Description

Citizens Advice Wandsworth is an independent charity that provides information, advice and support. We also work to improve the policies and practices that affect people's lives. We accept referrals for: - Welfare benefits advice: Form filling (disability benefits), challenging decisions and completing SSCS forms. We cannot attend tribunals. - Housing: Possession claims, homelessness, eviction. We do not attend hearings. - Immigration: We can arrange a free 30 telephone minute appointment. We can also provide assisted information and signposting. We do not currently accept referrals for debt. Debt cases can be referred to South West London Law Centre. We aim to accept referrals within 2 working days of receiving them. When we accept a referral, we place the client in a queue to be contacted. If the issue is urgent (eg. foodbank voucher required or imminent eviction) we will contact the client as soon as possible. For non-urgent issues, we will aim to contact the client within 10 working days. Please explain our response times when referring a client.

jo.anderson@cawandsworth.org

Battersea Library, 265 Lavender Hill, London, SW11 1JB

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Welcare

Categories

Benefits advice, Debt advice, Housing advice, Information and Signposting, Community services, Social and therapeutic services, Family advice

Description

Welcare is a registered charity that works to provide practical and emotional help and support to families who are experiencing difficulties. Our South West London service offers support for families with children up to 13 years old. We work with the whole family, providing non-judgemental, honest advice and guidance, helping to empower families to overcome the challenges they face. Our SW London office supports families residing in Wandsworth and Richmond boroughs. We also facilitate an education programme for parents, Strengthening Families, Strengthening Communities and My Space groupwork for children who have been impacted by Domestic Abuse. Referral Criteria and Pathways We take referrals from schools, churches, children’s specialist services, Health Visitors, GPs and other professionals; children centres; other voluntary organisations. Families can also self refer for support Referrals are accepted where there are children aged 0-13 yrs. Families with older children may be considered for support. Please contact us to discuss further

020 8893 9123

info@welcare.org

Castlenau Community Centre, 7, Stillingfleet Road, London, SW13 3AQ

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WRAP - Thinking Works

Categories

Information and Signposting, Support for older people

Description

Thinking Works is a not-for-profit organisation specialising in advice services that help households stay warm for less. In Wandsworth we manage the Wandsworth and Richmond Assessment Point (WRAP) service. WRAP offers a free home visiting service offering advice on fuel bills, applying for the Warm Home Discount, advice on using heating systems efficiently, advice on damp and mould, and assessments for heating and insulation grants (when available). The service also includes the installation of free small measures such as LED bulbs and radiator reflector panels for eligible households to help lower fuel costs.  The WRAP service is free and open to referrals from the following groups: *People with a low income *People aged 65 or over *People with a long-term condition such as diabetes or COPD *People registered as disabled *People with children under 5 in the household *Anyone identified in need and referred by a third-sector organisation such as CAW or Age UK Wandsworth      

08001182327

enquiries@thinkingworks.co.uk

Suite 1110, Kemp House, 152-160 City Road, London, EC1V 2NX

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SPEAR London

Categories

Benefits advice, Housing advice, Information and Signposting

Description

The SPEAR Outreach team operate in the Wandsworth borough to support rough sleepers. Our team go out late at night and in the early hours of the morning to identify those who find themselves rough sleeping with the objective of verifying them as rough sleeping and helping sign-post those rough sleepers to relevant services. If you are concerned about a rough sleeper and want SPEAR to look for them on shift, we ask you to please refer them to us via refernet. Please be as specific as possible in relation to the location of the rough sleeper to enable us to provide Outreach services effectively. The Outreach team are on shift twice a week and endeavor to respond to referrals within 72-hours. Please note, rough sleepers must be verified by SPEAR in order to be assigned a keyworker to receive support. Verification means they must be seen bedded-down by our Outreach service whilst out on shift late at night or in the early hours of the morning.

020 8404 1481

wandsworthoutreach@spearlondon.org

89 Heath Road, Twickenham, London, TW1 4AW

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Love to Learn

Categories

Information and Signposting, Education and learning service for new communities

Description

Love to Learn works with young people from new communities (refugee background) and their families to increase opportunities and rights to learning; confidence; wellbeing and aspiration. We can take referrals for: General Help & Casework (advice) with education issues, for refugee background families in Wandsworth and surrounding boroughs Homework club (clubs for children age (primary and secondary), for refugee background children from Wandsworth and surrounding boroughs Learning mentor programme (volunteers who support children and young people in their own homes with learning), for refugee background children from Wadsworth and surrounding boroughs

0207 585 0339

info@love-to-learn.org.uk

Katherine Low Settlement, 108 Battersea High Street, London, SW11 3HP

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Elays Network

Categories

Benefits advice, Support for Carers, Information and Signposting, Support for older people, Community services, Social and therapeutic services, Education and learning service for new communities

Description

Elays Network is a non-profit, youth driven community organisation, based in Wandsworth London, whose goal is to provide a space for growth, enrichment and spiritual development through its variety of programmes. In addition to this they learn leadership skills and the tools that enables them to became active citizens and future Elays leaders. Ensuring that our good work is passed on to future generations. We take referrals for our mentoring project; Somali women's group; youth club; tuition/booster group.

02077 206864

axirsi@elaysnetwork.com

The R & E Centre , St Rule Street, Battersea, SW8 3EH

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